aq22's commitment to responsible gaming is always our promise
Keep gaming fun and safe — aq22 provides all the tools and support you need to protect your wellbeing.
What is Responsible Gaming?
Responsible gaming means enjoying games as a form of entertainment and never letting them become a source of financial problems or mental stress. At aq22, we believe every player's gaming experience should be enjoyable, controlled, and safe.
When you play freely, within a set budget and time limits — that is responsible gaming. Our platform is always ready to help you maintain that control.
For players aged 21 and above only
To open an account and play at aq22, you must be 21 years of age or older. We are committed to protecting minors.
Our Tools to Keep You Safe
aq22 offers a range of effective features to help you stay in control of your gaming. Using the tools below, you can always keep gaming within the bounds of entertainment.
Set Deposit Limits
Decide for yourself the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. If you want to increase a limit, it takes 24 hours to come into effect, protecting you from impulsive decisions.
Time Limits and Breaks
Set time limits for your gaming sessions and take regular breaks. You can temporarily close your account for 24 hours, 48 hours, or one week. During this time you will not be able to log in, which helps prevent excessive gaming.
Loss Limits
Set in advance the maximum amount you are willing to lose within a given period. Once you reach the limit, no further bets can be placed within that period. This is an important tool for financial safety.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, choose the self-exclusion option. You can close your account for 6 months to 5 years, or permanently. During this period, no promotional communications will be sent to you either.
Reality Check
At set intervals, a reminder will appear showing how long you have been playing and how much you have won or lost. This message helps you stay aware and take a break when needed.
24/7 Support Team
For any issues related to gaming, our support team is available 7 days a week, 24 hours a day via live chat in Bengali. Get immediate help to activate responsible gaming tools or with any account-related matter.
Warning Signs of Problem Gaming
It is important to recognise when gaming is going beyond the limits of entertainment. Be alert if any of the following apply to you.
- A tendency to bet more to try to recover money already lost
- Being unable to stop gaming or stick to limits
- Hiding your gaming from family and friends
- Borrowing money for gaming or cutting out essential expenses
- Feeling restless or irritable when unable to play
- Neglecting work, studies, or family responsibilities
- Cutting back on other essential expenses to fund your gaming budget
How to Activate Self-Exclusion
Log In
Log in to your aq22 account and go to Account Settings.
Find the Responsible Gaming Option
In Settings, select the "Responsible Gaming" option.
Choose a Duration
Choose from 6 months, 1 year, 5 years, or permanent self-exclusion.
Get Help via Live Chat
Contact our support team directly via live chat and they will assist you immediately.
Protection for Minors
aq22 gives the highest priority to protecting minors. Only individuals aged 21 or older may register and play on our platform.
Age is confirmed during the account verification process. In cases of doubt, we may request additional identification.
If you have children or teenagers at home, please use password protection on your device and log out after use.
Age Verification
Identity documents are verified at registration and before withdrawals. Age is confirmed via national ID card or passport.
Family Safety
Always keep your login details private. Keep your device out of reach of children. Try to avoid gaming in front of your children.
Need Help? We Are Always Here for You
If you run into gaming problems, do not face it alone. The aq22 support team and expert advice are always here for you.
aq22 Live Support
Our trained support team is available 7 days a week, 24 hours a day via live chat in Bengali. Get immediate help to set deposit limits, self-exclude, or close your account.
You can also reach us by email: [email protected]
All responsible gaming requests are handled with the highest priority.
Tips for Responsible Gaming
- Set a budget before you start playing and stay within that limit.
- Never think of gaming as a source of income — it is entertainment only.
- Do not place extra bets trying to recover money you have lost.
- Take regular breaks and spend time with family and friends.
- Avoid gaming when you are under stress or feeling low.
- Do not play while under the influence of alcohol or any other substance.
- If you feel the need, do not hesitate to use the self-exclusion or break features.
Deposit and Withdrawal Limits and Information
Knowing your financial limits is part of responsible gaming. Here are the key details for aq22.
Minimum Deposit
৳200 — via bKash, Nagad, and Rocket.
Minimum withdrawal
৳1,000 — get your winnings back easily.
Withdrawal time
Usually completed within 30 minutes to 3 hours.
Payment method
bKash, Nagad, and Rocket — all major mobile banking services in Bangladesh.
Enjoy Gaming Responsibly
Play at aq22 with enjoyment and within your limits. Enjoy cricket betting, slots, and casino games on our safe platform — always responsibly.